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• Why does the one touch backup function of my S3/CK3 SSD/HDD Enclosure Kit fail to work?
• What should I do when my external hard drive is displayed as "uninitialized" and "unallocated"?
• Why is my new external hard drive not working on my computer?
• If the files you hope to back up contain those that are not allowed to be backed up, a warning message will pop up from Elite and the backup task will be interrupted.
• Why does Transcend include the Proposition 65 warning?
• Why is it that my hard disk can only be allocated to 2TB, and the remaining capacity is displayed as "Unallocated" ?
• Why is it that the backup task failed when I tried to back up with Transcend Elite, when copy-and-paste worked fine?
• Can I use the Transcend external HDD / SSD / high-speed USB on my PS4 or Xbox?
• Why aren’t my Transcend Elite syncing files to the destination folder after I have added new files to the source folder?
• Why can’t the Transcend Elite fully back up files from my C: drive?

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